Pharmacies
Run your pharmacy from one system
Sales, stock, expiry, suppliers and branches, all in Confido360.
Pharmacies handle thousands of products, batches with different expiry dates, regular supplier orders and busy sales counters, often across several branches. Confido360 connects point of sale, inventory, purchasing, accounts and staff in one system, so you always know what is in stock, what is about to expire and how every branch is performing.
Fewer stock-outs, less expired stock written off, and less time spent reconciling sales and purchases.
What you can manage
- Counter sales (POS)
- Stock levels
- Batches and expiry
- Purchase orders
- Suppliers
- Multiple branches
- Customers
- Staff and payroll
- Accounts
- Customer service quality
Everything a pharmacy needs to run smoothly
Choose the modules you need today and add more as you open new branches. Explore the Trading System module
Point of sale
Bill customers quickly at the counter with product search, discounts and printed receipts.
Inventory management
Track stock across shelves and stores with reorder levels and low-stock alerts.
Batch and expiry tracking
Record batch numbers and expiry dates and get alerts before stock expires.
Purchasing and suppliers
Raise purchase orders, receive goods and keep supplier balances up to date.
Multi-branch management
Manage several branches with stock transfers and branch-wise sales reports.
Customer management
Keep customer records, purchase history and credit accounts for regular buyers.
HR and payroll
Manage staff records, shifts and monthly payroll across all branches.
Accounts management
Keep ledgers, receivables, payables and financial reports up to date.
Reports and dashboards
See sales, margins, fast and slow movers, and expiring stock at a glance.
Quality managementNew
Customer order and helpline calls recorded by Confido AI Agent are linked here automatically, next to the right staff member and branch. Your managers can review each call with its AI report, add observations, and assign follow-up actions, all without leaving Confido360. Customer feedback and complaints can be reviewed and actioned in the same place.
- ListenOpen the recorded call linked to the staff member and branch.
- ReviewCheck the AI report, score the call and record observations.
- Take actionAssign coaching or follow-ups and track them until closed.
Add Confido AI Agent to improve customer service
Record WhatsApp order and helpline calls from your branches, then get AI reports with key points, flagged issues and timestamps. Every recording lands in the Quality Management module, linked to the right staff member.
See Confido360 in action
Short videos showing how Confido360 works day to day.
Billing Management: simplify your business billing
Watch on YouTubeBefore vs after Confido360 ERP
Watch on YouTubeConfido360: complete business management and ERP
Watch on YouTubeReady to simplify your pharmacy?
See Confido360 working with your own products, branches and suppliers in a free demo.
Calls are recorded on pharmacy systems, in line with your privacy policies and applicable consent requirements.