Hospitals Industry
Run your hospital's operations from one system
Patients, beds, billing, stock and staff, all in Confido360.
Hospitals run around the clock, with many departments, rotating staff shifts, medical supplies to track and patient bills to settle. Confido360 connects patient administration, billing, inventory, HR, payroll and accounts in one system, so management always has a clear, up-to-date view of the whole hospital.
Less time on paperwork and reconciling separate systems means more time focused on patient care.
What you can manage
- Patient registration
- Appointments
- Wards and beds
- Patient billing
- Medical supplies stock
- Procurement
- Staff HR and shifts
- Payroll
- Accounts
- Service quality reviews
Everything a hospital needs to run smoothly
Choose the modules you need today and add more as your hospital grows.
Patient registration
Register patients once and keep their administrative details and visit history in one record.
Appointments
Schedule OPD appointments by doctor and department and reduce waiting times.
Ward and bed management
See bed availability across wards and manage admissions, transfers and discharges.
Patient billing
Bill consultations, procedures, rooms and supplies, including panel and insurance patients.
Inventory and procurement
Track medicines, consumables and equipment, with purchase orders and stock alerts.
HR management
Keep records for doctors, nurses and support staff, including documents and departments.
Shifts and payroll
Plan round-the-clock duty rosters and run payroll from attendance and shift data.
Accounts management
Keep ledgers, receivables, payables and financial reports up to date.
Reports and dashboards
See occupancy, revenue, stock levels and staffing at a glance.
Quality managementNew
Helpline calls and online consultations recorded by Confido AI Agent are linked here automatically, next to the right staff member and department. Your quality team can review each recording with its AI report, add observations, and assign follow-up actions, all without leaving Confido360. Patient feedback and complaints can be reviewed and actioned in the same place.
- ListenOpen the recorded call or consultation linked to the staff member.
- ReviewCheck the AI report, score the interaction and record observations.
- Take actionAssign follow-up actions and track them until they are closed.
Add Confido AI Agent to improve patient communication
Record helpline WhatsApp calls and online consultations on Teams or Zoom, then get AI reports with key points, flagged issues and timestamps. Every recording lands in the Quality Management module, linked to the right staff member.
See Confido360 in action
Short videos showing how Confido360 works day to day.
HR Management: smarter employee and HR management
Watch on YouTubeBilling Management: simplify your business billing
Watch on YouTubeConfido360: complete business management and ERP
Watch on YouTubeReady to simplify hospital administration?
See Confido360 working with your own departments, wards and staff in a free demo.
Calls and consultations are recorded only on hospital systems, with patient consent and in line with your hospital's privacy policies and applicable healthcare regulations.