Confido360

Privacy Policy

Introduction

At Confido360 Employee Self Service Portal, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect the information you provide while using our app. By using the app, you agree to the terms outlined in this policy.
Effective Date: 25-Jan-2025

Information We Collect

To deliver Confido360 software capabilities, we process the following types of information:
1. Account & Billing Information:

  • - Name, organizational contact details
  • - Work email addresses
  • - Phone numbers
  • - Payment details processed during subscription registration
  • Information We Collect

    2. Client & Tenant Content: Information submitted into your tenant database by your authorized users such as:

  • - Student profiles
  • -Staff attendance
  • - CRM contacts
  • - Invoice records

  • How We Use Your Information

    We process organizational and user data strictly to:

    -- Provision, host, and maintain your tenant instance.
  • - Deliver automated system features (e.g., fee collection tracking, attendance logs, and report generation).
  • - Process subscription payments and invoice renewals.
  • - Issue critical platform alerts, feature update notices, and security notifications.
  • - Provide responsive technical support when requested by your administrators.
  • How We Protect Your Information

    We implement strict security measures to safeguard your information, including: - Data encryption during transmission and storage. - Limited access to personal information by authorized personnel only. - Regular security audits and updates.

    Data Ownership & Multi-Tenant Isolation

    No Selling of Data: Confido360 strictly does NOT sell, rent, trade, or monetize your organization’s database records or student/employee data to third-party advertisers.
    Data Isolation: All customer database records are logically isolated within our multi-tenant architecture, ensuring your data is inaccessible to other subscribing organizations.

    Third-Party Services

    We engage trusted third-party cloud service infrastructure and payment gateway processors to operate Confido360. These partners process data strictly under confidentiality agreements to support service operations.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be communicated through the software and updated on this page.

    Contact Us

    If you have questions or concerns about this Privacy Policy, please contact us at:
    confido360.com hello@confido360.com